by Strategic HR Partners
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by Strategic HR Partners
When it comes to retaining our employees, leadership often has a full list of ideas and processes to keep them engaged. Taco trucks, massages and coffee gift cards have made many of our lists, but what about making our employees seen as a means of retention? Dr. Kipling Williams’s research on the effects of being ignored and excluded reveal an unsurprising truth: being ignored hurts. And it instigates behavior (often anti-social) that’s meant to recover your existence. In other words, people who are ignored will do things that cannot be ignored.
There is no greater obligation that we have as leaders, than to see those around us. Not just glance their way but give them the experience of being fully seen. The opposite of invisible.
This, Kipling’s research suggests, leads “to social attentiveness and pro-social behaviors.” The opposite of our reaction to invisibility.
Think about your colleagues. And about your employees, including the most junior among them. Think about your clients or customers. Think about people you work with of a different culture, race, or background, a different social status or education.
Do they feel seen by you? Heard by you?
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