Server
Denny's
Location:
1100 East Plumb Lane, Reno, NV, US 89502
Pay:
$11.50 an hour with a $250 sign-on bonus!
About Company:
Denny’s is America’s diner. For over 60 years, our guests have come to our diners to sit back, relax and enjoy delicious, hearty meals 24/7, every day of the year. Our employees are part of a classic, national brand and just like our guests, are family both inside and outside the diner. At Denny’s we love to feed people and that means providing meaningful work for our employees that allows them to be fulfilled, realizing that what they do and who they are matter. In short, our family matters to us.
Job Description:
Reporting to the General Manager and Restaurant Manager, the Server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner.
Schedule:
- 8 am to 4 pm
Responsibilities:
- Demonstrates a sense of urgency when serving guests; meets service cycle timing standards
- Greets guests immediately upon arrival and acknowledges them at departure
- Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs
- Accurately enters orders on point of sale system
- Prepares beverage orders as well as some appetizers, salads, and desserts
- Checks prepared orders for completeness and presentation
- Attends to guest during the entire dining experience in a prompt and courteous manner
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Uses proper telephone etiquette; assists with “to go” orders
- Pre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests departure
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Maintains cleanliness and organization of dining room and service area
- Completes all required side-work, including deep cleaning assignments
- Provides prompt and courteous service and is cordial to all team members and guests
- Adheres to Denny’s Brand Standards and internal policies and procedures
Requirements:
- Prior experience as a server in a restaurant
- Able to work a flexible schedule, including holidays, nights, and weekends
- Possesses basic math skills (i.e., add, subtract, multiply, and divide)
- Possesses excellent customer service skills
- Able to work in a team environment
- Dependable and able to learn basic tasks and follow instructions
- Bilingual in Spanish is a plus
- Must be able to work in the United States
